Return Policy

Application of Return Policy

The suppliers and manufacturers represented by INDUSTRYCONTROLLING LLC are highly reputed in their respective industries. They are trusted brands and all products are first quality and manufactured in Switzerland (CH). If you receive a product that does not perform as described on the INDUSTRYCONTROLLING LLC Website, please call us at +1 (212) 837 8474 or send an email to


Except as otherwise provided, no goods will be accepted for return after thirty (30) days from date of shipment. To return merchandise, no Return Authorization Number is required, however all returns must be in original condition, in their undamaged manufacturers packaging with the original packing slip and product documentation, user manual, etc.

Any claims for discrepancies in shipment must be made within seven (7) days of receipt of goods. Shipping charges for returned items must be prepaid. No returns of used, tested, altered or etched items are accepted. A re-stocking charge of 15% of the purchase price will be applied.

Effective date: May 1, 2018