Privacy Policy

Application of Privacy Policy

This Privacy Policy is intended to help you understand how INDUSTRYCONTROLLING LLC collects, uses and safeguards the personal and other information you provide through our Website and our mobile applications. It does not apply to the use or disclosure of personal and other information that is collected or obtained by us through other means.

Your Account

Your Responsibilities: To protect your account from unauthorized activity, you should keep your password confidential and restrict access to your computer and any mobile devices through which your account may be accessed. You are responsible for all activity on or through your account. We will not be liable for damages or loss arising from your failure to maintain the confidentiality of your password or to adequately restrict access to your account. You represent and warrant that all information that you provide in connection with your account is and shall be accurate, truthful, current and complete. We reserve the right to deny, deactivate or terminate your account at our discretion.

Breach of Security: You accept all risk that your account may be accessed without your permission. If you discover or suspect that the security of your account has been breached, please let us know as soon as possible.

Information We Collect and Use

Your Personal Information: When you place an order for goods, we need to know your name, email and mailing addresses, and your billing information so that we can fulfill, confirm and ship your order, notify you of your order status and process your payment. We may also request some of this same information from you when you ask a question or make a comment through our Website or mobile applications in order for us to respond appropriately. For administration purposes, our Website or mobile applications may collect your IP address or domain name, referring web page, browser type, mobile device type, device operating system, device settings, etc. We may use third-party website analytics tools and embedded tracking codes that collect information about visitor traffic on our sites and mobile applications to collect information.

Disclosure of Information to Third Parties: We don’t rent or sell to others any information about our customers. We do not grant permission to third parties to collect information regarding the online activities of our Website users over time and across different websites when they visit our Website. However, we may provide your personal information to third parties who provide services on our behalf, such as the companies engaged to deliver your order and process your payment. We also reserve the right to disclose without notice to you any information in our possession if we believe we are required to do so by law, to protect or defend our rights or property, or to respond to an emergency.

Mobile User Location: Our mobile applications may collect information about the location of your mobile device, if you grant this permission.

Security of Your Information

INDUSTRYCONTROLLING LLC’s Responsibility: The security of your information is important to us. While we endeavor to use reasonable efforts to safeguard the confidentiality of your information, the Internet and other e-commerce channels are not totally secure. Due to the possibility of transmission errors, hacking or other unauthorized third-party activities, we cannot guarantee that personal data transmitted to our Website and mobile applications will remain secure. If we become aware of a security breach involving any such data, INDUSTRYCONTROLLING LLC will make all legally required disclosures consistent with our ability to determine the scope of the breach, our need to restore the integrity of the system and the needs of law enforcement.

Credit Card Information: Whenever we transmit your credit card information over the Internet, we use industry standard Secure Socket Layer (SSL) encryption for all pages containing private information pertaining to your shipments. Your credit card number is never displayed when you use our Website or mobile applications.


A cookie is a small text file stored on your computer or mobile device. Cookies are commonly used to retain and accelerate the transfer of information for online services.

Use of Cookies by Us: When you use our Website or mobile applications, we can identify you in later visits by looking for a cookie on your device.

“Do Not Track” Signals

Our Website is not configured to respond, and it does not respond to “do not track” signals.

Disclaimers Relating to Privacy Laws Outside the United States

Our Website, is operated by a third-party service provider located in the United States. Information that you submit to us from outside the United States through our Website will therefore be transmitted to the United States, which may have privacy laws that are less protective than the privacy laws of the jurisdiction in which you reside. By using our Website you consent to this transfer. We make no representation that our Website or mobile application is appropriate or available for use in locations outside the United States.

Changes in Privacy Policy

We reserve the right to change the Privacy Policy at any time without notice to you. By clicking the “Place Order” button by purchasing goods from us after the new version date, you signify your acceptance of the revised Privacy Policy.

Effective date: May 1, 2018